Accruals
Our Clients can defer amounts at no cost or interest thanks to the PagoDIL service, which allows them to pay in convenient installments for up to 24 months into their current account.
Required documents are:
- Valid ID card
- Health card
- ATM with pago-bancomat logo
- IBAN
- Cell phone to receive text messages during the transaction
The service operates 24/7 and ensures real-time outcome to requests.
Emergency surgery
We have a 24-hour staff of surgeons and anesthesiologists for emergency surgeries, and provide fast and effective care for animals whose lives are at risk from traumatic events or serious clinical conditions with the possibility of postoperative hospitalization.
Have you found a wild animal injured or in distress?
REGIONAL LAW September 1, 1997, no. 33 (G.U.R.S. Sept. 2, 1997, No. 47)
Title I - General Provisions
Art. 4. Wildlife control operations and interventions, including trapping and culling, shall be carried out by the wildlife departments, which shall do so by means of their own personnel, employees of the Forest Guard Corps, park or reserve guards and other hunting agents employed by public administrations.
Injured or traumatized animals can be temporarily sheltered in very strong boxes, but must be delivered immediately to a wildlife rescue center (Cras) by notifying the State Forestry Department or Provincial Police. Contact 112 (single number for emergencies)
Cras in Sicily:
Strait of Messina Wildlife Recovery Center
Fort Ferraro, San Rizzo Hill
98152 Messina (ME)
Bosco di Ficuzza Wildlife Recovery Center
Via del Bosco, 1
90034 Ficuzza di Corleone (PA)
For swifts, swallows and swallows
Have you found an abandoned or lost dog or cat?
For the recovery of stray dogs and cats in the territory, presumably lost or abandoned, the competence lies with the municipality and the report by the citizen must be forwarded to the competent Municipal Police Command, which will activate the recovery procedure.
While waiting for Municipal Police officers to intervene, it is advisable to approach the dog or cat and secure it, cautiously and calmly so as not to frighten it, and check whether it has a tag and/or tattoo on its right thigh or right ear.
In the absence of a tag bearing a phone number or other information to trace the owner, it is necessary to verify the presence of the microchip through the special reader provided by the Municipal Police.
By typing the 15-digit microchip code or tattooed code into the Pet Registry database, one can trace the animal's registry of origin and find useful numbers or references to turn to in order to track down the owner. Consultation of the database is free.
Microchip verification can also be requested free of charge from any veterinary facility.
With reference to R.L. August 3, 2022, no. 15. Regulations for the protection of animals and prevention of stray animals. (G.U.R. Aug. 5, 2022, No. 35 - S.O. No. 33) Art. 19. Field collection and population control of stray dogs.
1. Any person who finds a stray animal shall report it to the municipal offices, which shall arrange for its removal from the territory and transport to public health facilities or under agreement
What if the Municipal Police respond to you by saying, "It is not within our jurisdiction," know that: Article 328 of the Criminal Code in the first paragraph punishes the public official or the person in charge of a public service, who unduly refuses an act of his office that, for reasons of justice or public safety, or public order or hygiene and health, Must be accomplished without delay.
Always ask your caller on the phone to qualify (Last Name and Rank) and in case of failure or refusal to take action, immediately report to the Carabinieri, State Police or directly to the Public Prosecutor's Office.
Failure to perform official acts is punishable by imprisonment of up to one year or a fine of up to 1,032 euros.
Have you found an injured dog or cat?
R.L. Aug. 3, 2022, no. 15. Regulations for the protection of animals and prevention of stray animals. (G.U.R. Aug. 5, 2022, No. 35 - S.O. No. 33)
Art. 19. Field collection and population control of stray dogs.
1. Any person who finds a stray animal shall report it to the municipal offices, which shall arrange for its removal from the territory and transport to public health facilities or under agreement
For the recovery of traumatized dogs and cats, the competence lies with the municipality, and the report from the citizen must be forwarded to the competent Municipal Police Command, which will activate the recovery procedure.
And if the Municipal Police responds to you by saying, "That is not within our jurisdiction," know that:
Article 328 c.p. in the first paragraph punishes the public official or the person in charge of a public service, who unduly refuses an act of his office which, for reasons of justice or public safety, or public order or hygiene and health, must be performed without delay.
Always ask your caller on the phone to qualify (Last Name and Rank) and in case of failure or refusal to take action, immediately report to the Carabinieri, State Police or directly to the Public Prosecutor's Office.
Failure to perform official acts is punishable by imprisonment of up to one year or a fine of up to 1,032 euros.
In-house analytical laboratory
Prevention is extremely important to monitor the health status of dogs and cats. Having regular blood tests helps to sense any changes in normal values and intervene promptly with more in-depth analysis. For problems already in progress, on the other hand, thanks to the timeliness of the reports obtained in our in-house laboratory, we are able to obtain almost immediate feedback. In emergency treatment, promptness of action is critical.
Inpatient stay and discharge
During the inpatient period, dogs and cats are housed in equipped and comfortable boxes.
However, we know full well that hospitalization, especially if prolonged, can be a significant trauma for animals, which is why we reduce it to the time strictly necessary for recovery.
Discharge is authorized as soon as the patient's medical condition permits and home therapy is sufficient for complete recovery.
Night, day, and emergency room admissions
Our facility offers the services of:
- Day-Hospital or day hospitalization, of less than one day's duration for those patients who require specific treatments or pharmacological administrations pertaining exclusively to the Veterinary Physician but not involving the need for standard hospitalization.
- Day-Surgery or standard extended hospitalization of varying duration for those patients requiring surgery or invasive diagnostic or therapeutic procedures under local or general anesthesia.
- Emergency hospitalization: this type of hospitalization is authorized by the Medical Director, the Emergency Room Manager or the Veterinary Physician on duty.
Hospitalization of the patient requires that the owner of the dog or cat sign the informed consent to treatments and accept the initial cost estimate with simultaneous payment of the down payment equal to XX of the total budgeted amount.
Performance cost
Services on owned animals are provided on a freelance basis: this means that the veterinary practitioner has to bear numerous expenses for the maintenance and management of the facility. These large costs account for the majority of the final price of the service and cannot be eliminated: the very sustainability of the facility and thus the ability to provide the services requested by animal owners would be at stake.
Rather, it is up to the institutions to provide appropriate tools to financially support those who actually cannot but want to care for their animals.
The professional cannot be expected to bear the social cost.
We act by always respecting the principle of Duty of Care as governed by Article 14 of the Veterinary Doctor's Code of Ethics, but we veterinary doctors are not missionaries.
Being a veterinarian is a job. Carrying out a social activity, on the other hand, is a personal choice. Almost all veterinary doctors work in social work, but this should not be mistaken for a profession that deserves respect and fair pay. So does our code of ethics.
Planned surgery
Our surgical room is air-conditioned and equipped for any kind of general surgery the animal may need. Anesthesia, of the gaseous type, is practiced with the most modern techniques to ensure the highest standards of safety for the 'animal, and monitoring of vital functions (heart rate, oxygenation, blood pressure) is done through the use of multi-parameter monitors. An experienced anesthesiologist is always guaranteed to be present in the operating room to manage any complications.