FAQs

Law No. 124 of August 4, 2017, the "Annual Market and Competition Law, "stipulates the obligation to disclose to the client, in written or digital form, the degree of complexity of the assignment, providing all useful information about the conceivable charges from the time of conferment to completion. The rough estimate, which even we veterinarians must mandatorily disclose to the client because the law requires it and not because we are venal, indicates the cost items of individual services.

We use digital equipment that ensures high image quality in real time.

The purpose of the radiographic study of bones is to analyze the morphology and structure of skeletal components by detecting their alterations, malformations, recent or previous trauma but also degenerative or neoplastic processes.

Discharge is always arranged with the veterinary doctor.

However, in the event of a request for the discharge of a dog or cat by its owners against the doctor's advice, the doctor will arrange for the client to sign a statement releasing the Clinic from any liability.

We collaborate with veterinary colleagues who are specialists or experts in specific branches of veterinary medicine with whom appointments and visits can be booked for consultations, diagnostic procedures, therapies and targeted treatments.

Indispensable for the investigation of soft tissues, the study of lymph nodes, inflammatory changes, and to check for lipomas and cysts or foreign bodies. We employ trained Veterinary Sonographers by appointment and in case of emergency, we perform Echo Fast on dogs and cats arriving in the Emergency Room for immediate assessments of the status of internal organs.

Our staff uses and inoculates single, trivalent, pentavalent, or heptavalent vaccines after a coprological examination, and we devise customized vaccine plans for each dog and cat that takes into account the animal's lifestyle, age, and the presence or absence of particular diseases.

It is our concern to send a memorandum to clients close to the vaccination prophylaxis coverage deadline.

Our First Aid service operates from 8 p.m. to 8 a.m., 7 days a week, including holidays.

The Emergency Room is a service aimed at diagnosis and treatment in emergencies and emergencies requiring immediate diagnostic and therapeutic and surgical interventions. Early intervention and the ability to use on-site instrumentation for rapid diagnosis can save the animal's life.

Clinic The Veterinary is always open with continuous hours h. 24, 7 days a week, including holidays.

Visits are allowed only:
- Morning: 10am-12pm
- Afternoons: 4-6 p.m.
Exceptions are at the discretion of the physician on duty.